Privacy Policy

1. Information We Collect

We collect information you provide directly to us, as well as some information automatically when you use our platform.

• Account information — your name, email address, and phone number when you register, enroll, or contact us.
• Payment information — billing details processed by our third-party payment provider. We do not store full card numbers on our own servers.
• Course activity — your progress through lessons, mock exams, and study materials, so we can track your learning and improve our content.
• Technical data — IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
• Communications — messages you send us via our contact form, email, or WhatsApp.

2. How We Use Your Information

• To create and manage your account and provide access to purchased courses.
• To process payments and send enrollment or billing confirmations.
• To respond to support requests and answer questions about your preparation.
• To send updates about your courses, new study materials, or changes to our services.
• To monitor, maintain, and improve the performance and security of our platform.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our platform is used. You can control cookies through your browser settings, though disabling them may affect certain features of the site.

4. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

• With service providers who help us operate our platform, such as payment processors, hosting providers, and email delivery services, bound by confidentiality obligations.
• When required by law, regulation, or a valid legal process.
• To protect the rights, property, or safety of Teaching Doctors, our students, or others.
• In connection with a business transfer, such as a merger or acquisition, subject to the same privacy commitments described here.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. No online platform can guarantee absolute security, but we work to keep your data protected and to respond quickly if an issue arises.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain uses of it. To exercise any of these rights, contact us using the details below and we will respond as required by applicable law.

8. Children's Privacy

Our platform is intended for adult dental professionals and is not directed at children. We do not knowingly collect personal information from anyone under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the effective date above whenever changes are made.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us at support@teachingdoctors.com.au or via WhatsApp through our Contact page. We aim to respond within 24–48 hours.